Your eDNA questions, answered
eDNA is tiny traces of genetic material that organisms leave behind in their environment—like water or soil. By analysing this DNA, we can identify which species are present without having to see or catch them.
Our sampling kits are designed to be simple and easy to use by anyone—no special skills needed. Each kit comes with clear, step-by-step instructions to help you collect your sample safely and correctly.
Once you’ve collected your sample, it’s preserved then and there with our unique DNA-stabilisation system—so you don’t need to keep it cold. You can send it to us via standard post or courier using the packaging included in your kit.
From when we receive your sample, results usually take 2 to 3 weeks. We’ll notify you by email once your eDNA report is ready to view online.
We’re an ISO17025 accredited lab, which means our methods meet the highest international standards. While results depend on factors like sample quality and environmental conditions, you can trust the reliability of our data.
Absolutely. Our kits are made for scientists, government agencies, educators, community groups—really anyone interested in monitoring their environment.
Yes! Whether you’re working on a large project or want to involve a group, you can order as many kits as you need.
To avoid contamination or errors, please follow the instructions carefully. If we detect any issues during processing, we’ll get in touch with advice on next steps.
Our tree-of-life metabarcoding detects tens of thousands of species—fish, mammals, reptiles, plants, algae, and bacteria. Check the map for your species or contact our science team to confirm.
Our clients include researchers, conservation groups, government agencies, educators, and more—anyone who needs accurate environmental monitoring.
Yes, your information is kept confidential and secure. Only you can access your results through your personal online portal, unless you have chosen to make your data publicly available at the sample submission step.
We offer video guides, downloadable resources, and this FAQ section to support you. If you need troubleshooting, check the How it works tab for help before contacting us.
